Northern Mechanical Contractors, LLC may use SMS and MMS text messaging to communicate with customers regarding appointments, scheduling, technician arrival information, service updates, estimates, project follow-up, account-related matters, customer service, and other communications related to services requested from Northern Mechanical Contractors, LLC.
If a customer separately agrees to receive promotional communications, Northern Mechanical Contractors, LLC may also send occasional text messages regarding seasonal services, maintenance reminders, special offers, promotions, or other marketing-related information.
Consent to Receive Text Messages
By providing a mobile telephone number and agreeing to receive text messages from Northern Mechanical Contractors, LLC, you authorize Northern Mechanical Contractors, LLC to send SMS or MMS messages to that number for the purposes described on this page.
Consent to receive marketing text messages is not a condition of purchasing goods or services. By providing a mobile telephone number, you represent that you are the owner or authorized user of that number and are authorized to consent to receive text messages at that number.
Types of Messages You May Receive
Text messages from Northern Mechanical Contractors, LLC may include communications such as:
- Appointment confirmations and reminders
- Scheduling and rescheduling information
- Technician arrival notifications
- Service and project updates
- Estimate and proposal follow-up
- Customer service communications
- Account-related notifications
- Maintenance and service reminders
- Promotional messages, offers, or seasonal service information when applicable
Message Frequency
Message frequency varies depending on your relationship with Northern Mechanical Contractors, LLC, including scheduled appointments, active service work, customer service requests, maintenance needs, and any promotional communications you have chosen to receive.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile service plan. Northern Mechanical Contractors, LLC is not responsible for charges imposed by your wireless carrier.
How to Opt Out
You may opt out of text messaging communications at any time by replying STOP to a text message from Northern Mechanical Contractors, LLC.
After submitting a STOP request, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive applicable text messages unless you subsequently provide consent to receive messages again.
You may be able to restart text communications by replying START or by contacting Northern Mechanical Contractors, LLC and requesting to receive text messages again.
Getting Help
For assistance with text messaging, reply HELP to a message from Northern Mechanical Contractors, LLC or contact us directly using the information below.
Northern Mechanical Contractors, LLC
6251 M-72 W, Suite 2
Grayling, MI 49738
Phone: (989) 348-6574
Mobile Messaging Privacy
Northern Mechanical Contractors, LLC respects your privacy and uses mobile telephone numbers and text messaging information only for legitimate business and customer communication purposes.
Mobile telephone numbers, SMS opt-in information, consent records, and text messaging participation information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Northern Mechanical Contractors, LLC may share information with service providers when reasonably necessary to operate our business and communicate with customers. This may include customer relationship management platforms, scheduling systems, communications providers, and other technology vendors that assist us in delivering requested services and communications.
These service providers may receive only the information reasonably necessary to perform services on behalf of Northern Mechanical Contractors, LLC and are not authorized to use mobile opt-in information for their own independent marketing purposes.
Third-Party Messaging Services
Northern Mechanical Contractors, LLC may use third-party technology platforms, including customer management and communications services such as ServiceTitan, to facilitate text messaging, scheduling, service notifications, and customer communications.
Use of these service providers does not constitute the sale or sharing of mobile telephone numbers or SMS consent information for third-party marketing purposes.
Message Delivery
Text message delivery is subject to effective transmission by your wireless carrier and other communications providers. Northern Mechanical Contractors, LLC cannot guarantee that every message will be delivered or delivered within a particular timeframe.
Wireless carriers are not responsible for delayed or undelivered messages.
Changes to These Terms
Northern Mechanical Contractors, LLC may update these Text Messaging Terms & Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or communications practices. Updates will be posted on this page with a revised effective date when appropriate.
Effective Date: August 28, 2026